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ReportI have accidentally received all of my lines on my purchase order, I have tried to remove them by cancelling this however it has got stuck, can someone help me to reverse this?
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I have accidentally received all of my lines on my purchase order, I have tried to remove them by cancelling this however it has got stuck, can someone help me to reverse this?
Hi yasminkym,
Agree with Andre.
Probably the easiest way it to create a new line with a negative quantity and process this one.
Best regards,
Ludwig
The correct button is only available under certain conditions. One easy check if there is a (pending) invoice, but there are some more.
If you can't correct, then you can correct it using a new negative purchase order and in this way reduce the quantity.
Or, you have to find someone who can, e.g. use the debugger to, find out why the button is not enabled in your situation.
Hi,
Your screenprint shows that the transaction is posted in 2019.
Is 2019 still open and can you post into this year?
What about other orders?
Can you use the correct button there or is this functionality generally not accessible for your user?
Have you tried making a manual correction by adding new lines and receiving the negative quantity?
Best regards,
Ludwig
Hi yasminkym,
Are you using advanced warehouse management? If yes, check if other relationships are generated, such as work. This is a similar issue. Please refer to it.community.dynamics.com/.../684939
Regards,
QianQW
Hi yasminkym,
What is the error message? Can you show the screenshot about it? What is the status of this PO?
You mean you have received the order line accidentally, so, what are the order quantity and the received quantity? Did you invoice it?
It will be better if you can elaborate more about it.
Regards,
QianQW
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