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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics doesn't count...
Customer experience | Sales, Customer Insights,...
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Dynamics doesn't count every click in an email

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Posted on by Jandys 61
Hello,
 
We found that there are huge differences between clicks in outbound marketing emails and the amount of traffic on our website from the links we use in the emails. We're afraid Dynamics may not count every click. Is there a way of fixing that?
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  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Dynamics doesn't count every click in an email
    Hi Partner,
    Based on Microsoft documentation: 
    Each reported email click indicates that a contact clicked on a link sent to them in a marketing email.

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