Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Save conversation as posts from Teams to D365 (Teams integration question)

Posted on by 5

Hi!

I've been trying out the Teams integration for Dynamics365 and I've managed to set up basic integration so I can open D365 posts in Teams and synchronize files between Teams and D365, but I can't see the option to save a teams post as a post on the D365 record - a feature that was shown during the October 2019 Ignite presentation. In system settings, the option for enhanced Teams integration is not shown neither for me or our organizations Office365 administrator.

So my question is: am I missing something in the setup process, or has Microsoft not released this function yet?

Best regards

Alexander

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans