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change registering order

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Is it possible to change an order that has been posted (shipped ) afterwards.
We often have customers in our company who collect goods and then, once we have printed the packing note, want to change or alter something. Now and counter entries are made and then zero invoices are expressed but isn't there an easier way or other process to prevent this.
We now enter an order, set the status to release (so that the warehouse knows that the order has to be prepared), order is prepared and then it is set to posted (shipped) status so that everyone knows that the order is ready and can be sent to invoicing.
love to hear it or also if anyone has a different way of working.

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Dynamics 365 Business Central

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Valentin Castravet 30,473 Super User 2025 Season 2 on at

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change registering order

It depends, can you give an example of something specific the customers want changed or altered? Your process at the end sounds right.

Valentin Castravet

Zander ERP Services

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Yasas 55 on at

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change registering order

could you provide more specific details regarding scenarios such as customers returning goods or requesting additional quantities on the same invoice?

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YUN ZHU 93,915 Super User 2025 Season 2 on at

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change registering order

The standard is to allow you to modify some content in the Header and add new lines or modify the number of shipped line, etc.

What are you trying to modify? What is the error message?

Hope this helps.

Thanks.

ZHU

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Jun Wang 8,192 Super User 2025 Season 2 on at

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change registering order

if your location is set up simple warehouse, you could use undo shipment. undo shipment is also used for posted transfer shipment. but if your location is a wms location, you won't be able to undo from a posted warehouse shipment.

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