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Microsoft Dynamics GP (Archived)

chequebook balance not showing up correct balance and the correct additions

Posted on by 255

Hi


A customer sent us a report for chequebook balance which it is not showing up correct balance and the correct additions for bottom 3 lines, however when  they look at the screen before printing it shows the correct balance.

Has anyone else had this before and if so do you know how to resolve or what kind of questions to use to help understand the issue better please?

Thank you 

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  • Dede2001 Profile Picture
    Dede2001 255 on at
    RE: chequebook balance not showing up correct balance and the correct additions

    Hi Tristan,

    Thank you for this. I appreciate your assistance. I will be running the check links today.

    Kind Regards

    Dede2001

  • Verified answer
    Tristan Clores Profile Picture
    Tristan Clores 2,812 on at
    RE: chequebook balance not showing up correct balance and the correct additions

    Hi,

    Make a full backup of the company database then run Check Links against the following:

    - Checkbook Master

    - CM Setup

    - CM Transactions

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