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Users seeing non shared views from other users

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Posted on by 25

Hello,

We are having an issue where some of our users can see every View for every user, even though they have not been shared with them.

This started after the update to "Dynamics 365 Project Service Automation" version 3.10.52.77.

I am a System Administrator, and I just see the views I created and the ones shared with me.

We are a small company, ~150 users, but these users see upwards of 50 views in the My Views section of Time Entries alone, when it should be less than a dozen. (Unfortunately, this group is our executive, so they are very displeased with D365 right now.)

Has anyone seen this issue and is there a fix?

Thanks

  • Verified answer
    Stogey333 Profile Picture
    Stogey333 25 on at
    RE: Users seeing non shared views from other users

    Finally figured out the issue.


    We had turned on "Hierarchy Security" for the managers. Turns out that one of the entities you can see is "Saved View". I put this in the "Excluded Entities", did a couple of refreshes on the manager's browser and they were back to the correct amount of views.

    Be afraid of what you ask for!

  • Suggested answer
    RE: Users seeing non shared views from other users

    Is it a personal view that is shared? System view?

    If it is a defect, please contact Microsoft.

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: Users seeing non shared views from other users

    Hello,

    That looks like a bug for me. I recommend opening the ticket with Microsoft and ask for support.

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