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Hey All,
I am facing issue in showing count on tile in workspaces.
I have followed below mentioned link for creating simple tile.
www.sonata-software.com/.../creating-simple-tile-element-dynamics-ax
In my case query is working fine and showing required data whereas count is not appearing on tile.
I also tried to create same tile by following personalizing approach for that form and it showing required count on tile.
Anyone facing this issue?
Hi Friends,
The underlying query used in the tile is copied on to the form which is opened when you click on the tile.If the form shows records correctly then the query used is working as expected in the tile and the count should display as expected.I had the same issue i.e the query was working fine but the count was showing wrong in the tile.Just perform these steps and i am sure the issue will be solved.
1) Go to System Administration> Setup >Data cache >Tile data cache configuration
2) Filter for the tile name your using in the Consumer field
3) Delete the tile.
4) Reopen the Workspace form and the tile count will display correctly.
Thanks
Badri
Thanks for responses. I fixed the problem by creating count tile again from scratch.
Ran into same issue,
These are the steps I followed to solve on my Dev-box,
1) Clear Usages Data
2) Go to SysAdmin> Setup >Data cache >tile data cache configuration
3) Select the tiles which are running into this issue
4) Delete the selected tiles
5) After deleting the records I went to VS and rebuilt and Synchronized the Solution
6) Refresh the Application browser
reopen the workspace and it works fine.
Ran into same issue. Was also getting "Query does not contain 1 data sources error"
Apparently the tiles are not getting refreshed even after clicking on begin update.I can say so because when i recreated new tile with same config as old tile , it started working fine immediately. However this is a workaround & not fix.
For permanent fix ,I think that below command at Form INIT level would work as that would Force refresh tiles when loading form.
However I cant be sure as I cant get the command to work & get this error message when trying to compile.
TiledataService::forceRefresh(tileStr(mytilename),FormRun );
Severity Code Description Project File Line Suppression State
Error Type mismatch in 'TileDataService.forceRefresh' argument 2. The expected type is 'SysIDataConsumerHost', but the actual type is 'FormRun'.
Any ideas
Thanks for the input.
After some tests I figured out that the issue might be caused by changes in the underlying table. After changing the values of the filter column in the "wrong" records forth and back the counter is working correctly (e.g.: change worker to "User 2" and back to "MyUser").
NO refresh, AOS restart and tile cache did fix the problem.
Maybe this hint will help somebody facing the same Problem in the future.
Try checking this article and changing "Automatic data caching" property:
docs.microsoft.com/.../tile-list-caching-workspaces
Also, there is a property that is called RunOn on the form tile control, try setting it to local(I might be wrong and it might only apply to form part)
The thing is that tiles are sometimes "get stuck" and cache doesn't work properly. You can try to use this code also to force tile to refresh
TileDataService::forceRefresh(tilestr(<tileName>), formRun)
Also full build and DB Sync might help.
Hello,
did you fix your prolem. I'm facing exactly the same behaviour. I did some analysis and figured out that the same tile / code on another onebox is running correctly. Therefore I guess this has something to do with caching.
I already deleted the "tile data cache configuration" without any effect.
Thanks for any help / hint
Sebastian
Yes i am getting expected records.
What if you click the tile? Do you see the expected records?
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