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Payables document not moving to history

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Posted on by dmeyer

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My client has an invoice that has an amount remaining of zero. The invoice has been paid in full by credit memos.

A check was printed for zero, and yet the invoices still show as open. I have confirmed that the invoices are fully applied.

How can I get the documents to move to history.

Thank you in advance for any assistance.

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Mahmoud Saadi 32,738 on at

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RE: Payables document not moving to history

First of all, I would recommend running the check links and reconcile as a prerequisite to any further suggested solution. If it didn't get it solved, I would go for the following suggestions;

Sometimes, the document is not moved to history because there is still a very small amount that is not applied, for instance (0.9), that would still consider the document open.

Go to Purchasing > Apply Payable Documents. Select your vendor and check whether you could find the transaction still there. Un apply and re apply to the selected credit memo. As a result, The document will be moved from open to history.

Voiding the payment, and enter a new one with the same amount. Then apply the new payment to the document.

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