I am trying to use the WebAPi (V8.1) to create a service activity with a customer but unable to make this work.
I've tried adding as an activity party and as a 'contact' direct but keep getting 'Bad Request' error.
Is there a known issue with adding a 'Customer' to the service activity via the Web Api?
Thanks
*This post is locked for comments
You can try to replace “customers_activity_parties” with "serviceappointment_activity_parties"
Hope this helps
Vlad
http://dynamicalabs.com/
This works:
Share
Report
All responses (
Answers (
{
"scheduledstart": "2017-12-22T14:15:00Z",
"scheduledend": "2017-12-22T14:30:00Z",
"subject": "Test Service activity via Web API",
"serviceid@odata.bind": "/services(4871A000-1C45-E711-8106-5065F38B9581)",
"regardingobjectid_contact@odata.bind": "/contacts(70033000-0CB5-E411-9A6F-005056866E77)"
}
This does not work:
{
"scheduledstart": "2017-12-22T14:15:00Z",
"scheduledend": "2017-12-22T14:30:00Z",
"subject": "Test Service activity via Web API",
"serviceid@odata.bind": "/services(48710000-1C45-E711-8106-5065F38B9581)",
"customers_activity_parties": [
{
"partyid_contact@odata.bind": "/contacts(70033EB0-0CB5-E411-9A6F-005056866E77)",
"participationtypemask": 1
}
],
"regardingobjectid_contact@odata.bind": "/contacts(70030000-0CB5-E411-9A6F-005056866E77)"
}
Nor does just adding the below work instead of Activity parties.
["customers@odata.bind"] = "/contacts(70030000-0CB5-E411-9A6F-005056866E77)"
Hi,
Can you please provide the code for your request?
It is possible that your request has not been created correctly.
Hope this helps
Vlad
Hi,
Yep - Did try that.
Interestingly enough, even when retrieving one record the customer field is not returned via the RestBuilder which makes me think is this is known issue with V8.1 of the API?
Hi,
did you try to check you request with the CRMRestBuilder? github.com/.../CRMRESTBuilder
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,214
Most Valuable Professional
#3
nmaenpaa
101,156