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A customer posted a receipt in 2009 and applied it to two invoices. Now, in 2010, she would like to change how the receipt was applied ("unapply" one of the invoices, and apply another instead). Is there a way to make a change in a receipt that is in history? And I don't know if this is important to mention, but there was also an unapplied amount from this receipt in question.
Please advise.
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If the receipt and invoices are in history, the easiest way is to use the Unapply routine available in the Profesional Services Tools Library available for GP. If this is something that occurs frequently, you may be able to justify purchasing the utility. If not, then the cleanest way is to enter new adjusting entries. Or - talk to your Dynamics GP Partner.
Best regards,
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