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Customer Insights - Journeys forum

Tracking interactions with links on marketing pages

Posted on by 545

Is it true that I can only track interactions with a link on a Marketing Page if I setup a redirect URL for that link?  So basically I have to create redirect URLs for every single link that I want to track interactions with on a Marketing Page?

Example: When a customer clicks "link x" on a marketing page, I want to add them to a segment.

Example: When a customer clicks "link y" on a marketing page, I want to trigger a journey.

  • Suggested answer
    Mauro Marinilli Profile Picture
    Mauro Marinilli 355 on at
    RE: Tracking interactions with links on marketing pages

    Hi Stephani

    the link tracking is fully automatic, on pages, forms and emails.

    just add our tracking script to any external page with all the links as you like, publish it then the links will be automatically tracked for you, so that you can, for example:

    • create a segment with all people (contacts) that clicked on that particular link
    • use that segment as the starting point of a journey, so all the people that clicked on that link on your page will get into that journey.

    if you use our CRM marketing Portal then the page will automatically track clicks without the need of the tracking JS.

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