web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customer Voice and Pow...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Customer Voice and Power Automate

(0) ShareShare
ReportReport
Posted on by Community Member

Will there ever be a step similar to the Forms Pro Get Response Details for Customer Voice? Can we still use the Form Pro Get Response Details step in our flows in Power Automate?

I am asking because we have custom entities in our D365 instance where we like to store information from the Form Pro Survey Response entity. The Get Response Details step was very helpful for this. I have tried using it again but cannot find the survey I created in Customer Voice.

Is there a way we can do something similar to the Get Response Details step with already existing steps?

Any more information would be greatly appreciated.

Thanks!

  • Suggested answer
    Welly Lee Profile Picture
    Welly Lee Microsoft Employee on at

    Hello,

    You still be able to use Microsoft Forms get response details. An example is below:

    pastedimage1600815172148v1.png

  • Community Member Profile Picture
    Community Member on at

    Thanks Welly!

    So the D365 Form Pro Survey Response entity and the Get Response Details flow step will still be available when Form Pro is deprecated?

  • Welly Lee Profile Picture
    Welly Lee Microsoft Employee on at

    Yes -- and to be clear, Forms Pro is not deprecated. Forms Pro has a new name, new UX and additional capabilities :-)

  • Community Member Profile Picture
    Community Member on at

    Makes sense, thanks Welly!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daniyal Khaleel Profile Picture

Daniyal Khaleel 87 Most Valuable Professional

#2
11manish Profile Picture

11manish 69 Super User 2026 Season 2

#3
Syed Aqib Raza Profile Picture

Syed Aqib Raza 48

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans