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Hi, I am wondering if I can customize the case entity by hide or show some extra fields through JS based on different case type? I understand that it could be achieved through business rules, but is it able to hide/show a section in the form?
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You can easily hide a section through a Business Rule but somehow I think for show/hide of tab/sections, javascript is a better option. here's a sample code:
function ShowHideCase() {
var type = Xrm.Page.getAttribute("casetype").getValue();
if (type == "1") {
Xrm.Page.ui.tabs.get("tab_8").setVisible(false);
Xrm.Page.ui.tabs.get("tab_7").setVisible(true);
}
else if (Lead == "2") {
Xrm.Page.ui.tabs.get("tab_7").setVisible(false);
Xrm.Page.ui.tabs.get("tab_8").setVisible(true);
}
}
Go through the following for achieving it via Business rules:
dynamicscrmpros.com/hiding-section-fields-microsoft-dynamics-crm-2013-using-business-rules
[View:https://www.microsoft.com/en-us/dynamics/crm-customer-center/create-business-rules-and-recommendations-to-apply-logic-in-a-form.aspx:750:50]
[View:https://neilparkhurst.com/2016/11/18/dynamics-365-business-rules/:750:50]
Yes you can do it using JS.
Consider Business Rule first, if not easy to solve using BR then you can do it with JS.
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