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Answered

How to create teams in Self-Service ?

Posted on by 145

Hello everyone,

I would like to automatically create teams based on the position hierarchy. When I set it up in the test environment from Microsoft (USMF), it works (see result in screenshot below).

pastedimage1616697836070v1.png

However, when I follow the same steps in our environment, it does not add the team member in the self-service space. Here are the steps I follow :

  1. Assign post to employee
  2. Assign post reference to employee's post

Could anyone provide assistance please ?

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at
    RE: How to create teams in Self-Service ?

    Hi Nina,

    In your last screenshot, you have selected a hierarchy called 'Validation hierarchie'. This is probably not your 'Line' hierarchy. You have to setup the position hierarchy on the 'Line' type hierarchy. You can link the positions by specifying the fields on the 'Reports to position' tab on the position details.

  • Nina2021 Profile Picture
    Nina2021 145 on at
    RE: How to create teams in Self-Service ?

    Here's the question with the screenshot in English :

    I would like to automatically create teams based on the position hierarchy. When I set it up in the test environment from Microsoft (USMF), it works (see result in screenshot below).

    pastedimage1616708826897v2.png

    However, when I follow the same steps in our environment, it does not add the team member in the self-service space. Here are the steps I follow :

    1. Assign post to employee
    2. Assign post reference to employee's post

    Here is a screenshot of the position set up in our environment

    pastedimage1616708978128v3.png

    Could anyone provide assistance please ?

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at
    RE: How to create teams in Self-Service ?

    Hi Nina2021,

    Can you change the language of the application and share a screenshot using English labels?

    Can you also share screenshots of your position setup?

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