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Finance | Project Operations, Human Resources, ...
Suggested Answer

Data template error - Case id does not allow editing.

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Posted on by 31
Hi Team,
 
Can any one help me.
 
While importing case details through data template the below error occurs. Kindly help to fix the issue.
 
 
Results. Field 'Case ID' does not allow editing.
Results. Invalid specification of Case ID
Results. Number sequence Basi_13 does not allow change to a lower number.
Results. Field 'Case ID' does not allow editing.
Results. Invalid specification of Case ID
Results. Number sequence Basi_13 does not allow change to a lower number.
Results. The value 'CFP-01008-W4L5' in field 'Contact ID' is not found in the related table 'Contacts V2'.
Results. Validations failed
  • Suggested answer
    Waed Ayyad Profile Picture
    9,222 Super User 2026 Season 2 on at
    Hi,
     
    Did you import data using data entity? What is the data entity name?
     
    Thanks,
    Waed Ayyad
     
  • Layan Jwei Profile Picture
    8,353 Super User 2026 Season 2 on at
    Hi Narasimha,

    Does your imported file contain CaseID? if yes maybe try to delete it from the excel file and import again (as I'm assuming this will be auto generated)

    Also please give us the entity name.

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