The DynamicsCrm connector created needs to be replaced.

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Posted on by Community Member Microsoft Employee

My team is getting the following error message on a daily basis and I am not sure why/how to resolve the issue and what triggered the emails.

You will no longer receive updates from the DynamicsCrm connector created by user due to an unrecoverable error. To restore service, manage the configuration by visiting the connector management page, removing the connector configuration, and re-creating it with valid information.

Any insight is greatly appreciated!

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Don Wisch 660 on at

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RE: The DynamicsCrm connector created needs to be replaced.

Great point Aric and I do remember seeing the article you linked but it just didn't click with me. Thanks again for this. We are on Dynamics 365 so this all makes sense now.
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Aric Levin 30,188 on at

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RE: The DynamicsCrm connector created needs to be replaced.

What version of CRM are you on?

The Dynamics CRM Connector has been deprecated and reached end of life.

The last version of CRM that it will support is CRM 2016.

blogs.msdn.microsoft.com/.../connector-for-microsoft-dynamics-support-for-microsoft-dynamics-crm-beyond-dynamics-crm-version-2016

If you are on Dynamics 365 or have been upgraded, that is most likely the reason, and you should look at other alternatives.

I would verify with Microsoft to check if your connector is still supported.

Hope this helps.
Don Wisch 660 on at

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RE: The DynamicsCrm connector created needs to be replaced.

I've been getting the same thing lately on all CRM connectors I created. I really wish I knew why this was happening. I have removed them and then recreated them but eventually they get corrupted again and the emails start all over again.