Benefit Management- Add to cart option doesn't appear

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Posted on by AkankshaJha

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Hello Team,

I have created the Benefit plan and processed it successfully for single employee.

When employee tries to apply for the benefit plan from ESS page; only the credit value box is editable.
"Add to cart" option doesn't appear. Attached is the screenshot where My benefit cart appears empty.

Kindly suggest as how an employee can apply and get the confirmation screen.

Thanks,

Akanksha Jha

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qianwang 7,168 on at

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Hi Akankshajha,

First, the relevant benefit plan needs to be selected.

Second, make the period open.
AkankshaJha 100 on at

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Hello QianQW,

All the setup was already done as you suggested through screenshot.

Thank you
qianwang 7,168 on at

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Hi AkankshaJha,

Have you solved this issue?

If so, please take some time to click "Yes" to close this thread.
AkankshaJha 100 on at

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Hi QianQW,

Yes I could able to solve it with additional setup. Thank you for your help and hint.