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Microsoft Dynamics CRM (Archived)

appointment leads to meeting request?

Posted on by 2,397

Hi, I am wondering if dynamics 365 sending meeting request once appointment created, assuming that outlook sync is fine.

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  • sdnd2000 Profile Picture
    sdnd2000 2,397 on at
    RE: appointment leads to meeting request?

    What if I go for outlook sync, once it got appointment sync from CRM, it will send confirmation automatically?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: appointment leads to meeting request?

    technet.microsoft.com/.../dn832099.aspx

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: appointment leads to meeting request?

    Outlook sync and server-side sync are two different things. When you setup your Outlook plugin for the first time you have to enter your username and password. From the sounds of it, your organization is not using server side sync.

    To test, create an email in CRM with yourself marked as a recipient. If the status stays as "Pending Send" you are not setup for server side.

  • sdnd2000 Profile Picture
    sdnd2000 2,397 on at
    RE: appointment leads to meeting request?

    So, I just created appointment in CRM, it wont send, unless I created in outlook and sync back with CRM

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: appointment leads to meeting request?

    If you are using server side sync, it will automatically send.

    www.powerobjects.com/.../sending-meeting-requests-from-microsoft-dynamics-crm-2011

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