Our Purchases are nearly all service, with only a few physical goods. We have tried setting up 2-way matching and Totals only matching according to the MS manual...but no matter what we do, we can't find a way to work the following scenario:
One PO - multiple invoices matched to that PO. So for example, we know the total order value will be £10,000, and that the supplier wants to invoice £5,000 on the first milestone and £5,000 at the end. We want to raise and approve a PO for £10k, and are expecting to post 2x £5k invoices against the PO when we receive the invoices.
When generating the invoice off the PO, the options for matching suggest that the system is still set up for matching according to quantity, not total value
...and indeed the system closes the PO on posting because the Qty of 1 on the invoice for £5k matches the Qty of 1 on the PO for £10k.
We have followed MS instructions to the letter, and yet cannot find a way to get the system to work the above way for us. Any help would be HUGELY appreciated.