Workflows are in progress mode since 2 days

(0) Share

Report

Posted on by johnguhan

160

Hi,

I ran the query in advanced find with status equal to locked in systemjob entity and found that many workflows are in progress mode since 2 days. I don't know why? it is a simple workflows and should not take more time.I tried to delete it but i'm getting error msg "The selected system job could not be deleted. Only completed system jobs can be deleted". can you help me figure out this issue?

*This post is locked for comments

All responses (5)

Answers (0)

Community Member Microsoft Employee on at

Like (0)

Report

RE: Workflows are in progress mode since 2 days

Screenshot please. I would like to see how it looks like also.
johnguhan 160 on at

Like (0)

Report

RE: Workflows are in progress mode since 2 days

I can restart the Async service. But i would like to know the root cause of issue and need to fix it. thanks for response.
johnguhan 160 on at

Like (0)

Report

RE: Workflows are in progress mode since 2 days

All the steps were executed without any issue and stopped the workflow successfully. I don't know why still showing as a "progress"
Chadi Tannous 1,037 on at

Like (0)

Report

RE: Workflows are in progress mode since 2 days

if this is on premise restart the asynchronous services in the back end server
Suggested answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: Workflows are in progress mode since 2 days

Try paused/cancel the workflow?

When you open the workflow, are you able to see if it stops at which step? Waiting for something to happen?