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I had a user that made a change to an Opportunity record but in the audit history it shows that a different user made the change instead of them. I did verify that the other person that is showing in the audit history didn't make any changes to the record, so how is that possible that there name shows up still?
Any advice is appreciated, thank you.
Hi,
You need to see the processes for this entity.
For the Plugins you can use PluginRegisterationTool (in the SDK) or look in the Default solution:
Tutorial: Write and register a plug-in (Microsoft Dataverse) - Power Apps | Microsoft Docs
Hi,
Thank you for your query.
It is possible that an underline process/plugin is updating the record. If the process is registered to run as a specific user, Audit will reflects the same user being used to execute the process.
Another possibility is that record is being updated programmatically (API), again the Audit will reflect the user being used to connect the APIs.
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