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Credit note and Remit Address

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Posted on by

Hi,

Does someone know why the field "Remit address" is grey out (unavailable) when we enter a credit note, but we can use the field when we enter an invoice?

 

Thanks 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Credit note and Remit Address

    But that creates an issue with the credit memo attaching to the wrong check when checks to the same vendor are going to multiple addresses in the same check run.

  • Justin Thorp Profile Picture
    Justin Thorp 2,265 on at
    RE: Credit note and Remit Address

    Hi Richard,

    I'm thinking it's because when you enter an invoice you can print a check at the same time (and hence a remit address is available).

    When you enter a credit note, you won't be printing a check...so the remit address is unavailable.

    Thank you,

    Justin

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