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Microsoft Dynamics CRM (Archived)

Adding additional Regarding in email conversation

Posted on by Microsoft Employee

Using the Dynamics Outlook App (not Client), after the initial Regarding has been set how do you later in a conversation add extra Regarding(s), e.g. Tracking against a Lead that Lead becomes an Opportunity and then one or more Quotes and even multiple Projects (using Project Service Automation). How do you add these extra Regarding(s) during the conversation history as the only options seems to be to Untrack or add Activities?

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  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Adding additional Regarding in email conversation

    You can't add extra regardings - you can only change what's selected into that single regarding field.

    You can add other relationships if you want(more lookups etc),  but that's different.

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