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Microsoft Dynamics CRM (Archived)

Dynamics 365 Portals Notes Attachments not found error

Posted on by Microsoft Employee

Hello Friends,
Currently I am working on D365 Portals, and I want to retrieve and download the notes attachments on portal for a user. but all the time it says not found 

2605.Untitled.png

Please suggest something what should I do ?
Thanks in advance.

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  • Verified answer
    Nishant Rana Profile Picture
    Nishant Rana 55 Microsoft Employee on at
    RE: Dynamics 365 Portals Notes Attachments not found error

    This should help

    https://nishantrana.me/2017/02/27/configuring-note-for-entity-form-in-portal-in-dynamics-365/

  • Verified answer
    Ulrikke Profile Picture
    Ulrikke on at
    RE: Dynamics 365 Portals Notes Attachments not found error

    I just found the solution for my portal; maybe it's the same for you: It's all about the entity permissions!

    "For create, two permissions must exist, a permission with the 'Create' and 'Append' privileges must be granted for the note (annotation) entity, the second permission must be assigned to the entity type the note is being attached to with the 'Append To' privilege granted."

    NotesEntityPermission.png

    I created a new Entity Permission called "Notes" for the "Note (annotation)" entity. Set scope to "Global" and gave it all privileges. The key is to add this to all Web Roles - I simply forgot to add this entity permission to my admin role..

    Hope it helps!

  • Ulrikke Profile Picture
    Ulrikke on at
    RE: Dynamics 365 Portals Notes Attachments not found error

    Found the solution; it was entity permissions all along - simply forgot to add the entity permission for "Note (annotation)" to my admin Web Role..

  • Ulrikke Profile Picture
    Ulrikke on at
    RE: Dynamics 365 Portals Notes Attachments not found error

    I also have this problem.

    Entity permission is in place for the "annotation" entity with global scope and all rights - and it's added to my web role.

    I have followed this article: https://community.dynamics.com/crm/b/crminogic/archive/2017/10/04/attach-documents-from-microsoft-dynamics-365-portal

    What else can be the problem?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 Portals Notes Attachments not found error

    Hi Jagannath,

    In my case the issue was solved when I apply the global Entity Permissions on Notes Entity to all the portal users.

    Thanks,

    Ebad

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 Portals Notes Attachments not found error

    thank u

  • Verified answer
    Jagannath Profile Picture
    Jagannath 545 on at
    RE: Dynamics 365 Portals Notes Attachments not found error

    I got the solution.

    Only notes with the *WEB* prefix will be published to the portal. Just add the prefix in front of the body of the note text as your are creating the Note in the CRM, and it will be published on the portal.

    Thanks...........

  • Jagannath Profile Picture
    Jagannath 545 on at
    RE: Dynamics 365 Portals Notes Attachments not found error

    Hi Ebad,

    Even i too face the same issue .Have you fixed this issue??

    If you have the solution ,please share in this community.

    Thanks.....

    Jagannath

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 Portals Notes Attachments not found error

    Check this link if it helps you

    community.adxstudio.com/.../cb53bc16-e2a3-e311-aafa-00155d47372f

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