Different buttons in Sandbox than in Production

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Posted on by KP838

I have noticed that a lot of my buttons are different in my Sandbox environment than in Production. Does anyone know why this is? It is getting really hard to test all functionality in the sand box as well as use the sandbox for UAT. Both environments are at the same version.

Any reason this is happening? It is also happening on the record's related entities, subgrids, etc.

Thanks!

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KP838 65 on at

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RE: Different buttons in Sandbox than in Production

Thank you! Can't believe it was so simple! This has been driving us crazy for quite some time.
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gdas 50,085 on at

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RE: Different buttons in Sandbox than in Production

Seems Auto Save is enabled that's why you cannot see the “SAVE” and "SAVE & CLOSE" button in the top ribbon of any update form.For other button see the security role ,or configuration in system settings and also check in the ribbon workbench might be some rules apply there .
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Macoy 275 on at

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RE: Different buttons in Sandbox than in Production

Hi,

Try deploying the Application Ribbon from your Sandbox to Production.

Regards,

Macoy
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Adrian Begovich 21,009 Super User 2024 Season 2 on at

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RE: Different buttons in Sandbox than in Production

Hi KP838,

This issue is due to a difference between the customisations in the sandbox and production environments. You can copy an instance or deploy customisations to resolve this issue. Alternatively, you can fix the ribbon with the Ribbon Workbench for Dynamics 365 & Dynamics CRM.