In older versions of CRM there was a mail merge option on the account and or contact page. Online there is no such functionality, is there a way I can add mail merge to the account/contact records to send it right from that page instead of doing an advance find?
Thanks!
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Hi,
It's hidden now, but you can bring it back using instruction from following blog posts:
www.blog.affiliatedcrm.com/adding-the-mail-merge-button-in-dynamics-crm-2013
Thanks
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