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Customer experience | Sales, Customer Insights,...
Suggested answer

Records not opening from Advanced find search result page.

Posted on by Microsoft Employee

Getting below error.

CrashReport:
FileName:/%7B637276621620017758%7D/WebResources/msdyn_/Follow.Command.js
LineNumber:1
Function:
ErrorReport:<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<OriginContext></OriginContext>
<OriginCorrelationId>undefined</OriginCorrelationId>
<ScriptErrorDetails>
<Message>Uncaught TypeError&#58; Type.registerNamespace is not a function</Message>
<Line>1</Line>
<URL>&#47;&#37;7B637276621620017758&#37;7D&#47;WebResources&#47;msdyn_&#47;Follow.Command.js&#63;ver&#61;1585956464&#38;appid&#61;7ca0063b-52bc-e811-a94d-001dd800ba25</URL>
<PageURL>&#47;AdvancedFind&#47;fetchData.aspx&#63;EntityCode&#61;10827&#38;sitemappath&#61;NewArea_b0cc16e&#37;7cNewGroup_f03538b2&#37;7cNewSubArea_278348a9&#38;appid&#61;7ca0063b-52bc-e811-a94d-001dd800ba25&#38;pagemode&#61;iframe</PageURL>
<Function></Function>
<FunctionRaw></FunctionRaw>
<SourceScriptName></SourceScriptName>
<CallStack>
TypeError&#58; Type.registerNamespace is not a function&#10; at https&#58;&#47;&#47;dev3-r2.crm9.dynamics.com&#47;&#37;7B637276621620017758&#37;7D&#47;WebResources&#47;msdyn_&#47;Follow.Command.js&#63;ver&#61;1585956464&#58;1&#58;6 </CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla&#47;5.0 &#40;Windows NT 10.0&#59; Win64&#59; x64&#41; AppleWebKit&#47;537.36 &#40;KHTML, like Gecko&#41; Chrome&#47;83.0.4103.97 Safari&#47;537.36</BrowserUserAgent>
<BrowserLanguage>undefined</BrowserLanguage>
<SystemLanguage>undefined</SystemLanguage>
<UserLanguage>undefined</UserLanguage>
<ScreenResolution>1366x768</ScreenResolution>
<ClientName>Web</ClientName>
<ClienState>Online</ClienState>
<ClientTime>2020-06-13T21&#58;57&#58;24</ClientTime>
</ClientInformation>
</CrmScriptErrorReport>

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Records not opening from Advanced find search result page.

    Hi,

    Can you try same from different browser and see what happens ?

    Also, clear cache, browser history and do hard refresh(Cntrl+F5).

    If found helpful, Please mark my answer verified.

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