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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / How to show more than ...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

How to show more than 1 comment at a time in Portal comments Customer Portal?

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Posted on by Jimmar Tangkia 155

Hi Guys,

Just wondering how i could I make the portal comments show more than 1 comment at a time, (ideally 5 or 10) and possibly fix the font size for it.

Currently it just shows 1 and i need to click load more to show each new comment on the case.

pastedimage1655077111813v1.png

I would have to click Load more to show more comments related to the case, what is more frustrating is that it shows only additional 1 comment every time i click the load more instead of showing all.

How would I make it so that it shows more or possibly all comments? Thanks

  • Suggested answer
    CRMJetty Profile Picture
    CRMJetty 3,514 on at

    Hello,

    pls refer this thread,

    https://community.atlassian.com/t5/Jira-Service-Management/how-to-make-a-comment-to-be-shown-in-the-portal/qaq-p/1358484

    I hope it helps,

    Thanks.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365.

  • Jimmar Tangkia Profile Picture
    Jimmar Tangkia 155 on at

    Hi Maulik Shah 


    Thanks for the reply, however the article you linked is for Jira, I am referring to Dynamics 365 Customer portal. 

  • Jimmar Tangkia Profile Picture
    Jimmar Tangkia 155 on at

    Wondering if anyone has ever solved this? Thanks

  • CU24050407-0 Profile Picture
    CU24050407-0 2 on at
    Provide users with the option to customize the number of comments displayed per page or adjust other display settings according to their preferences. This allows users to tailor their viewing experience to suit their needs and preferences.

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