Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Unable to create an instance while checking the option "Attach to CDS"

(0) ShareShare
ReportReport
Posted on by

Unable to create an instance while checking the option "Attach to CDS"

  • LuHao Profile Picture
    LuHao 40,874 on at
    RE: Unable to create an instance while checking the option "Attach to CDS"

    Thanks for sharing.

  • Suggested answer
    Nimrod Magen Profile Picture
    Nimrod Magen on at
    RE: Unable to create an instance while checking the option "Attach to CDS"

    First you should check if your org has a CDS instance configured with Microsoft already.

    Then, you should ensure that the same credentials are used for both the Customer Insights instance and the CDS insights.

    If still doesn't work then please ask your tenant admin to open a support case here: admin.powerplatform.microsoft.com/support

    And while doing so ask support to leverage the following trouble shooting guide via Global search: "Unable to create instance with attach CDS"

    Thank you!

    The Microsoft Dynamics 365 Customer Insights team

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,965 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,836 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans