You’re offline. This is a read only version of the page.
1,204
Hi,
When opening an inactive event, there's warning message:
When trying to delete inactive events, we got error message:
"We couldn't delete the selected event(s)."
I checked browser console. Here's error message I found:
"We're unable to delete the webinar right now. Try again in a minute or two. "
How to rectify this? Thank you.
Hi Clofy,
Thank you for your insights.
We figured that Webinar status = Processing & Webinar operation = Create for these events. After emptying these fields we no longer get the webinar warning when opening the event record and can delete them successfully.
Hi HAIRUL,
I'm trying to reproduce your issue and have tried several different combinations, it would be helpful if you could share more details about your environment:
1. How did you set up the event?
2. Does the error occur to all inactive events?
3. Is it the only record with issue?
4. Will the error still display if you create a new event and delete it?
Regards,
Clofly
Hi Clofly,
Webinar configurations table is empty. But there's one inactive Webinar provider, if that helps.
Hi Clofy,
"Format" field is empty, and "Do you want to streams this event" field is set to No.
Hence the event is not a webinar event.
So what does this mean?
Thank you.
Hi Clofly,
sorry I'm still a bit clueless about the whole Marketing module. Where can I verify the configuration you mentioned?
Thanks.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,240
Super User 2024 Season 2
#2
Martin Dráb
230,149
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (