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Customer experience | Sales, Customer Insights,...
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errorCode":2147811845

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Posted on by 5

Hello together,

Unfortunately, since a few weeks we receive an error message as soon as we want to qualify a lead. This contains that a business process error has occurred due to a webhook, however we have not made any adjustment in this direction for the last few months. I have attached a screenshot of the error message. I would be very grateful for your help.

{"ActivityId":"bab13773-7a21-4e6e-a2b2-d45a0e7f3c0a","errorCode":2147811845,"message":"Die Anforderung kann von Microsoft Dynamics 365 nicht ausgeführt werden. Der Webhook-Dienstendpunkt ist möglicherweise nicht richtig konfiguriert oder nicht verfügbar. Wenden Sie sich an den Besitzer des Dienstendpunkts oder an Ihren Systemadministrator, um die Konfiguration zu überprüfen. Sollte das Problem weiterhin bestehen, wenden Sie sich an den Kundensupport von Microsoft Dynamics 365.","stacktrace":"","Timestamp":1673964070506}

pastedimage1673964938688v1.png

Greetings

Freddy

  • Leco Lv Profile Picture
    on at
    RE: errorCode":2147811845

    Hi partner,

    I found a similar case that has been solved for your reference.

    community.dynamics.com/.../how-to-properly-configure-a-webhook-via-the-plugin-registration-tool

  • Pradeep Rai Profile Picture
    5,489 Super User 2025 Season 1 on at
    RE: errorCode":2147811845

    Hi,

    Please try by authenticate webhook again.

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 1 on at
    RE: errorCode":2147811845

    Are you an admin.? Can you confirm once if you have any custom login on BPF?

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