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Error opening the Contact Record in dynamics CRM UCI

Posted on by Microsoft Employee

Hi Team,

while opening the Contact record we are getting below error, there are not any custom scripts currently on contact entity.

does any one facing same error , i am suspecting its some product bug.

  • Error Code: -2147015424
  • Session Id: bf44a9d2-f800-43ac-b06f-39f7290c4b0c
  • Activity Id: 1fb46a13-dc0c-45b9-bb5f-ba1200c3957c
  • Timestamp: Fri May 08 2020 13:37:15 GMT+0530 (India Standard Time)
Could not find a property named 'parentcustomeridname' on type 'Microsoft.Dynamics.CRM.contact'.
at Microsoft.OData.UriParser.SelectPathSegmentTokenBinder.ConvertNonTypeTokenToSegment(PathSegmentToken tokenIn, IEdmModel model, IEdmStructuredType edmType, ODataUriResolver resolver, BindingState state) at Microsoft.OData.UriParser.SelectPropertyVisitor.ProcessTokenAsPath(NonSystemToken tokenIn) at Microsoft.OData.UriParser.SelectPropertyVisitor.Visit(NonSystemToken tokenIn) at Microsoft.OData.UriParser.SelectBinder.Bind(SelectToken tokenIn) at Microsoft.OData.UriParser.SelectExpandBinder.Bind(ExpandToken tokenIn) at Microsoft.OData.UriParser.SelectExpandSemanticBinder.Bind(ODataPathInfo odataPathInfo, ExpandToken expandToken, SelectToken selectToken, ODataUriParserConfiguration configuration, BindingState state) at Microsoft.OData.UriParser.ODataQueryOptionParser.ParseSelectAndExpandImplementation(String select, String expand, ODataUriParserConfiguration configuration, ODataPathInfo odataPathInfo) at Microsoft.OData.UriParser.ODataQueryOptionParser.ParseSelectAndExpand() at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.ThrowIfExpandWithRefForNonLookupNavProp(ODataQueryOptions queryOptions, String edmEntityName) at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.RetrieveEdmEntity(CrmODataExecutionContext context, String edmEntityName, String entityKeyValue, ODataQueryOptions queryOptions) at Microsoft.Crm.Extensibility.OData.EntityController.GetEntityImplementation(String& entityName, String key) at Microsoft.Crm.Extensibility.OData.CrmODataUtilities.<>c__DisplayClass10_0`2.<InvokeActionAndLogMetric>b__0() at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties) at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func) at lambda_method(Closure , Object , Object[] ) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()
  • TinaMathew Profile Picture
    TinaMathew on at
    RE: Error opening the Contact Record in dynamics CRM UCI

    Hello,

    I would suggest you to open a support ticket to track down the bug and get regular updates regarding the fix .

    Best regards,

    Tina

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error opening the Contact Record in dynamics CRM UCI

    Thanks Tina , I found this issue is happening with custom Main contact forms , could you please provide any link that currently microsoft considered it as bug.

    it would be helpful to provide my client with some reference.

  • Suggested answer
    TinaMathew Profile Picture
    TinaMathew on at
    RE: Error opening the Contact Record in dynamics CRM UCI

    Hello,

    I would like to inform you that this issue has been identified as a known issue and investigation has completed as well. We are expecting fix to get deploy in upcoming releases.

    Hope this helps.

    Best regards,

    Tina

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365

  • Suggested answer
    Vijay Tailor Profile Picture
    Vijay Tailor 431 on at
    RE: Error opening the Contact Record in dynamics CRM UCI

    Hi raj

    Can you Please check the query and try to update a value like below.

    The query is on parentcustomeridname but it should be _parentcustomeridname .

    getting the record from the query the then please check. below mentioned URL for reference hope it will help you somehow.

    community.dynamics.com/.../how-to-get-contact-information-by-using-parentcustomerid-from-opportunity-entity

    github.com/.../678

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