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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Payment reminders - or...
Small and medium business | Business Central, N...
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Payment reminders - original invoice attached to reminder

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Posted on by AM-15040859-0 12
Hello,
 
While issuing and sending payment reminder manually it is not possible to attach original invoice as attachment automatically. Only reminder as pdf is attached to email body.
On the other hand when you set up payment Reminder Automation it is possible to make system to attach overdue documents beside reminder and it works.
 
 
What bothers me why cannot it be implemented also for manual processing? To make it even more confusing a default message that MS added suggests it is possible.
 
 
 
 
 
 
 
 
 
What bothers me why cannot it be implemented also for manual processing? To make it even more confusing a default message that MS added suggests it is possible.
 
How can I attach original invoice to a reminder generated and sent manually?
 
Thanks!
Aleksander
 
 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 82,664 Super User 2025 Season 1 on at
    Payment reminders - original invoice attached to reminder
    Hi, You can send these ideas to Microsoft.
    Missing a feature? Post or vote for ideas on: aka.ms/BCIdeas
     
    Thanks.
    ZHU
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 16,316 Super User 2025 Season 1 on at
    Payment reminders - original invoice attached to reminder
  • Jainam M. Kothari Profile Picture
    Jainam M. Kothari 7,919 on at
    Payment reminders - original invoice attached to reminder
    Hello,
     
    Currently, Business Central does not support automatically attaching original invoices to manually generated payment reminders, unlike automated reminders. You can manually attach the invoice to the email, consider custom development for automation, or provide feedback to Microsoft for future updates. Alternatively, relying on automated reminders can ensure overdue documents are attached consistently.
     
     

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