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Dynamics 365 Unable to Run Reports

Posted on by Microsoft Employee

We just install roll up 2 for microsoft dynamics crm 2016 on-premise. After this installation, we recieved an error when trying to open report. The error says:

"MSCRM data connector not installed"

I dont know wether this error caused by the roll up installation or not. Some poeple on the internet says that we just need to uninstall and reinstall microsoft dynamics crm reporting ekstension. Other poeple says that we need to upgrade the reporting ekstension to suit the roll up we have installed before.

Anyone here faced this issue before ?

If we need to upgrade the reporting ekstension, where we can get the installation file ?

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  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Dynamics 365 Unable to Run Reports

    Hi,

    The above is for dynamics 365. You need to follow below article

    us.hitachi-solutions.com/.../how-to-install-dynamics-crm-2016-reporting-extensions-sql-2016

  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Dynamics 365 Unable to Run Reports

    Hello Fikri,

    Please validate below url reference.  You need to install extension.

    [View:https://technet.microsoft.com/en-in/library/hh699807.aspx]

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