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Customer experience | Sales, Customer Insights,...
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Unable to share survey with some users

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Posted on by 114

When sharing a survey, some users are not found in the list to select. 

These users already have other surveys shared with them in this same environment. 

  • Verified answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    Yoop -- can you share me the full survey URL and send to customervoice@microsoft.com ?

  • Suggested answer
    ashish12 Profile Picture
    3,079 on at

    Hi,

    So you can see survey sent to people but they are not receiving it? or its not even sending the survey to a few people.

    Please share a screenshot if possible.

    Thanks

  • Yoop Profile Picture
    114 on at

    Before the survey is even sent, to share it with my teammates so we can cover for each other during vacations etc. 

    pastedimage1611240076526v1.png

  • Yoop Profile Picture
    114 on at

    My issue is resolved after the Customer Voice team fixed something on the back end.

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