Update records of quick view form based on lookup field

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Posted on by Community Member Microsoft Employee

Hi everyone!

I have a lookup field Entitlement which is on Cases.

I added a quickView Form which has a subgrid with the Products associated for each Entitlement.

I want when i change the Entitlement to show/update the Products view .

I used this code :

function QuickViewFormRefresh() { 
    var quickViewControl = Xrm.Page.ui.quickForms.get("quickViewEntitlementProducts");

   if (quickViewControl != null) { 
       
         setTimeout(function () { 
             quickViewControl.refresh(); 
         }, 500); 
     } 
}

Problem is :

When you change the Entitlement to a new value , it also gets the null value and in this case the Products are not visible in the form .

Also , it doesn't work . It won't update the values. It shows only the ones of the previous lookup value.

Any ideas how to fix this?

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Andreas Cieslik 9,265 on at

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RE: Update records of quick view form based on lookup field

You could validate if the field's value is null as a condition for your function to run.

When you debug your code, is the refresh() line ever reached? Do you use old legacy form rendering or not?