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Service | Customer Service, Contact Center, Fie...
Unanswered

Cannot find Crew Allocation command

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Posted on by 12
Hi all,
 
I need to create crews to schedule some work orders to them. These crews can change sometimes and according to Microsoft documentation (Group resources in crews - Dynamics 365 Field Service | Microsoft Learn) there is a Crew Allocation command that helps with that, but I don't see it.
 
The documentation says that I must open any view that has a crew entity in it. I see my crew resource listed but the command is not shown.
 
Is there something that I need to do to see the Crew Allocation command?
 
Thanks

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