Customer Service Portal

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Posted on by Community Member Microsoft Employee

I set up a customer service portal last month, but haven't been able to send invitations to people to join or get the authentification id to work to sign them up. Also, I am not sure who was made the administrator. I don't see any edit features when I log into the site. How do i find out who was set up as the portal administrator? And I need to unistall the portal and reinstall it since I am not sure what I did. Can anyone help?

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Community Member Microsoft Employee on at

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RE: Customer Service Portal

Thanks - I found it and made myself admin.
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M.T. Eikelenboom 5,241 on at

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RE: Customer Service Portal

Your portal account should be linked to a contact in CRM. Find it and assing it the administrator web rol. Then you will be an administrator on the portal.

For the other issues, please check the ADX workflows and see if they are enabled and working.