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Microsoft Dynamics CRM (Archived)

CRM Email Trouble when it is viewing in Gmail Client

Posted on by 210

When I sent the Email from Dynamics CRM Email editor with image, when I was viewing the email in Gmail, the image is missing. only the URL is showing. ( See below)

<img src="www.inogic.com/.../12.jpg" width="200" height="87" />

This is quite frustrating that Dynamics CRM does not have the image button on the email template to add the image.

In Gmail, I get the URL

81441.Capture4.PNG

 but in Outlook Client, I get the real image.

7115.Capture3.PNG

The HTML code I use in my Email template is as below

<html>
<head>
<title>Suga Example</title>
</head>
<body>
<div style='background: gray;color: white;padding: 30px;font-family: calibri, arial;font-size: 14px;width: 700px;text-align: center;width: 100%;height: 100%;'>
<img src="www.inogic.com/.../12.jpg" alt="Logo" title="Logo" style="display:block" width="200" height="87" />
<h1>Monthly newsletter - July</h1>
<p>
Dear Customer,
</p>
<p>
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.<br/>
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<br/>
Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.<br/>
Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
</p>
<p>
We'd like to introduce you our new guest:<br/><br/>
<img src="http://placekitten.com/250/250" alt="July Guest" border="0" />
</p>
<p>
Follow us on:
<a href="#"><img src="www.mricons.com/.../124173_43178_48_twitter_icon.png" alt="Twitter" border="0" /></a>
<a href="#"><img src="www.mricons.com/.../124136_43141_48_facebook_icon.png" alt="Facebook" border="0" /></a>
</p>
</div>
</body>
</html>

I could not find any resolution/threads for this issue. Please provide some assistance to solve this issue.

*This post is locked for comments

  • Suganthar_Satkunam Profile Picture
    Suganthar_Satkunam 210 on at
    RE: CRM Email Trouble when it is viewing in Gmail Client

    Any answers for this questions

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