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We are no longer able to apply return documents to open invoices. Normal process:
Applies-to Doc. Type = Invoice
Applies-to Doc. No = Select desired invoice
Applies-to ID = leave blank
Post (Receive/Invoice) to get a credit memo created
When we post, the system writes the Sales Return Order number into the Applies-to ID box and then we get an error saying that the field must be blank.
The system fills the Applies-to ID field in
Any ideas?
I tried in a GB local 17.1 version.
And there I was able to post the Sales Return Order.
I created the Sales Return Order manually.
If the issues persists and you are sure that there is no extension in use which is related then I suggest you create a service request with Microsoft
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