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Answered

Schedule maintenance plans > problem with scheduling work order

Posted on by 55
I have got the following maintenance plan:
 
 
When I try to run the "schedule maintenance plans" job with the according maintenance plan then I get the following error message:
 
 
I am running the job like this:
 
 
Does anyone know what the cause might be? Any setup missing?
 
Thank you!
 
Markus
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  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Schedule maintenance plans > problem with scheduling work order
    Hi,
    Thanks for coming back to clarify this. If the issue is resolved, please mark it as verified to help more people. Thanks in advance.
    Best Regards,  
    Hana
  • Verified answer
    CU13060850-0 Profile Picture
    CU13060850-0 8 on at
    Schedule maintenance plans > problem with scheduling work order
    Thank you Hana for your input.
     
    You were right, the setup in the work order lifecycle state was not correct for the automatic scheduling of maintenance plans.
     
    The two checkboxes for setting actual start and end date should be set to no, because system should set them when work orders should be created automatically:
     
     
     
    We had them set to Yes, that's why the dates were conflicting. Now after setup change it is working.
     
    BR
    Markus
  • Verified answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Schedule maintenance plans > problem with scheduling work order
    Hi,
    Based on the error description, please check the actual start and end dates of the work orders associated with the maintenance plan.
    Work order lifecycle states - Supply Chain Management | Dynamics 365 | Microsoft Learn
    Best Regards,
    Hana

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