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Small and medium business | Business Central, N...
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E document Error: no method to structure the received e-document has been provided

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Setup Business Central 27.5
Peppol Serice Provider B2B router
Apps for E-documents:
Core E-documents app
B2B router E-documents app.
 
Everything works if we put the E-document service setup in version 1.0, but there are many functionalities that are unlocked in version 2.0. When we activate this version of exchange service:
 
 
we get following error: error message: error: no method to structure the received e-document has been provided. internal session id: b18835ad-283e-4fe3-8f85-e04925a5232c application insights session id: a188e65d-2597-410a-bd8c-a0f8b38ea90f client activity id: 7ce4c442-c6b7-4420-9755-4d7cc11cca71 time stamp on error: 2026-05-18t13:15:42.7749049z user telemetry id: 769375fc-4735-4ba9-8240-2e4f1d514c4b al call stack: "error message"(table 700).throwerror line 5 - base application by microsoft version 27.5.46862.50101 "e-document error helper"(codeunit 6115).throwifhaserrors line 10 - e-document core by microsoft version 27.5.46862.49825 "e-document purchase draft"(page 6181).analyzeedocument line 20 - e-document core by microsoft version 27.5.46862.49825 "e-document purchase draft"(page 6181)."analyzedocument - onaction"(trigger) line 2 - e-document core by microsoft version 27.5.46862.49825
 
I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    101,995 Super User 2026 Season 1 on at
  • Suggested answer
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    OussamaSabbouh Profile Picture
    17,586 Super User 2026 Season 1 on at
    Hello,
    This looks like the Version 2.0 import pipeline is missing the document-format implementation for inbound structuring, not a B2Brouter connection issue, because the document is received but fails when Analyze document calls the E-Document Core logic. In BC, inbound e-documents need a format/service setup that can run the receive-side methods like GetBasicInfo / PrepareDocument; if no implementation is assigned, BC throws exactly this kind of “no method to structure” error. Since Version 1.0 works and Version 2.0 fails on the same provider/document, I would first update/reinstall both E-Document Core and B2Brouter E-Documents apps to matching latest versions, then recreate the E-Document Service setup instead of editing the old one, and if it still fails, raise it to Microsoft/B2Brouter as a connector issue for Import Process Version 2.0 in BC 27.5. As a workaround, stay on Version 1.0 for receiving until the provider app supplies the missing inbound structuring implementation for 2.0.
    Regards,
    Oussama Sabbouh

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