We use click dimensions to send/receive text messages. When receiving the sms replies click dimensions is the record owner and therefore the reply does not show to the contact owner.
Is there a way to run a workflow to reassign the record to the contact owner and if so how?
*This post is locked for comments
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,240 Super User 2024 Season 2
Martin Dráb 230,149 Most Valuable Professional
nmaenpaa 101,156