unable to set the email configuration. I am trying to send an email via pop3/smpt but unable to send the email. showing an error message
"he emails message "Your mailbox is now connected to Dynamics 365" cannot be sent because an error occurred while establishing a secure connection to the email server."
Here is a few items to check.
- Check to see in your POP3/SMTP Email Server Profile if your settings are the same as follows.
-Incoming server location = pop.gmail.com
-Outgoing server location = smtp.gmail.com
-Authenticate using = set to "Credentials Specified by a User or Queue"
-Incoming Port = 995
-Outgoing Port= 587
'This is the outgoing port that works in my instance if the problem persist afterwards to the outgoing then this would be the first place I would look'
Afterwards head to your specific users mailbox. Make sure that you specify your credentials and also set Incoming and Outgoing to Server-Side Sync and Appointments, Contacts, and Task to None (This is not available with POP3), afterwards click save and then finally Test & Enable mailbox. A dialogue box will pop up letting you know the test will run and a checkbox will ask "whether to sync items with exchange from this Dynamics org only?" Make sure this is checked.
Another small but problematic setting is on the two-step verification on the email clients side, a quick google search should show how to disable this setting.
Hope this helps
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