web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer Service forum / Azure Backup Failure -...
Customer Service forum

Azure Backup Failure - OnlineManagementAPI

(0) ShareShare
ReportReport
Posted on by ljmitchell200 55

Hi,

We want to utilize Azure backups in order to have greater control over our instance backups - especially to eliminate the 3 day expiration.

(https://docs.microsoft.com/en-us/powershell/module/microsoft.xrm.onlinemanagementapi/new-crmbackupinfo?view=dynamics365ce-ps)

We are receiving the same error described at the bottom of this article - for both of our instances

perationId       : 00000000-0000-0000-0000-000000000000

Status            : FailedToCreate

Errors            : {Microsoft.Xrm.Services.Admin.Client.Models.ItemDescription}

Information       : {}

OperationLocation : 

ResourceLocation  : 

Context           : Microsoft.Xrm.Services.Admin.Client.Models.OperationContext

VERBOSE: Exiting GetCrmCurrencys - ProcessRecord : 00:00:02.4080422

Has anybody come across the GetCrmCurrencys failure previously and resolved?

Thanks,
LJ

Categories:
Customer Service
  • Community Member Profile Picture
    Community Member on at

    I am facing the same problem with powershell script when I create Dynamics 365 instance backup to Azure Storage(BLOB). I got the same error as you.

    When I checked with online management webapi, I got this json response. 

    {"OperationId":"00000000-0000-0000-0000-000000000000","Status":"FailedToCreate","Errors":[{"Subject":"validation","Description":"There is already a backup running for this instance. Check the status and then try again when the backup has completed."}],"Information":[],"OperationLocation":null,"ResourceLocation":null,"Context":{"Items":{"InstanceState":"Pending"}}}

    Please If you find som information please resons here. 

    I have registered a support request on the new support portal for Dynamics, https/admin.dynamics.com. I spoke to MS today, and the reqest has now been sendt to to the correct department, and I will report back here as well. 

    Adnan and Nils-Petter

  • ljmitchell200 Profile Picture
    ljmitchell200 55 on at

    Hi Goofy,

    I logged a service request to MS about this issue, and was notified that Azure backups are disabled for V9 and above instances.

    Frustrating, but it sounds like it is something they will (re)enable in the future.

    Cheers.

    LJ

  • Community Member Profile Picture
    Community Member on at

    Hi. 

    I got the same answer as you, and I notised the documentaion where updated also. MS is working on a solution. 

    Nils-Petter

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Last update from Microsoft support. This is for version 9.x. If you create an insident on the new support portal, https://admin.dynamics.com, the customer can request a restore that is older than 3 days. For details, ask Support.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans