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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Macbook air support
Microsoft Dynamics CRM (Archived)

Macbook air support

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Posted on by Community Member Microsoft Employee

We are running CRM 2015.    We have added a MacBook Air   running OS X  10.10.5.     The problem is that CRM sees this as a phone not as a computer so it shows the CRM mobile screens  rather than the standard CRM screens that our other  computers see.    We have tried it on three different browsers  (safari, firefox, and chrome) all give the same result.   They push directly to CRM Mobile.....  Any ideas on what we need to do so that the browser runs the regular computer screen?

thanks 

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  • Wayne Walton Profile Picture
    Wayne Walton 13,726 on at
    RE: Macbook air support

    Safari should work.  What version of CRM 2015 are you running?  Vanilla, UR1, UR2?  You might need UR1 at least.

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