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105We are using GP10 and While trying to complete a bank deposit the transaction would not post and froze .
Once we checked all the links the error read -
CM Journal
Receipt PYMNT000000005504 for checkbook ID REGIONS couldn't be voided.
All records related to the void process have been removed.
Receipt PYMNT000000005505 for checkbook ID REGIONS couldn't be voided.
All records related to the void process have been removed.
Once we checked all the links again the error was gone but..
My current checkbook balance now does not match by current cash account balance. I see the void(credit/debit) in by cash account but it did not hit my checkbook balance which is more than the cash due to the void not going through to the checkbook. I have receipts sticking out in the bank deposit that where voided.
How can you adjust the checkbook without touching the cash account?
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