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Customer Insights - Journeys forum

Marketing segment

Posted on by 130

Hello,

Can any one suggest that from where i get a marketing segment in d365. 

Marketing > Customers > Segments.

but in my trail account i could not get segments.

3051.4426.Untitled.png

  • Suggested answer
    megcda Profile Picture
    megcda 2,192 on at
    RE: Marketing segment

    Hi Himanshu,

    It sounds like your installation didn't complete correctly for some reason.  Can you please go to your Dynamics Admin Center, click the Applications tab, select your Dynamics 365 Marketing Application for your trial, click the Manage button and see if there is an Update Packages or any Run type of button available?  If it is, then please kick it off.

    Thanks,

    Megan

    Please mark as Verified if this answered your question!

  • himy10 Profile Picture
    himy10 130 on at
    RE: Marketing segment

    Hi CoffeeDunn,

    Thanks for replya

    can u plz suggests following step to enabled market instance

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Marketing segment

    Does you Dynamics 365 for Marketing instance have data flow enabled to and from the customer-insights services? This may be your issue.

  • Pascal T Profile Picture
    Pascal T 175 on at
    RE: Marketing segment

    I confirm that in our Sandbox and Live environment it's in the Customers section

    1537.Segment.PNG

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