Integration: Creating a Sales Order for a Contact in CRM creates a Sales Order for Associated Org in BC

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Posted on by Community Member

Hi,

Hope you can help.

We can not invoice individuals using the current Dynamics CRM to Business Central integration, because:

In Dynamics CRM we are adding a Contact as the customer on a Sales Order.
This Contact is associated with an Organisation.
When the Sales Order goes to Business Central the Organisation that the Contact is associated with becomes the Customer on the Sales Order in BC, rather than the individual herself/himself.

This is preventing us from invoicing individuals in Business Central.

Can you help, please?

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