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Suggested answer

Generate Work Order for Agreement Booking Date

Posted on by 60

Hi, On creating an Agreement Booking Date, a Work Order should be generated, but it takes 1 hour to be generated from the system.

My question is Why it takes 1 hour to generate the work order ? , there is a field named "Postpone Generation Until" in the Agreement Booking Date entity, and used in the system workflow, but I don't know how to control it.

  • Suggested answer
    Ali Khan Profile Picture
    Ali Khan 1,380 on at
    RE: Generate Work Order for Agreement Booking Date

    I don't think so, but you can create WOs by clicking on 'Generate Work Order' button on Agreement Booking Date records.

    Please mark as verified if the answer is helpful.

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  • Mahmoud Amr Profile Picture
    Mahmoud Amr 60 on at
    RE: Generate Work Order for Agreement Booking Date

    Thank you for your responsive reply.

    Can I minimize this postponed hour to be what I want ?

  • Ali Khan Profile Picture
    Ali Khan 1,380 on at
    RE: Generate Work Order for Agreement Booking Date

    Agreement WOs are generated from Booking Dates by an async process, hence the delay -- but this delay shouldn't be an issue as, by definition, agreements are for those work orders/bookings that are going to happen sometime in future  (think preventative maintenance, scheduled work etc.).

    As for the timings of when WO and Booking Dates records are generated, the process works on the basis of 'Record Generation Time' field on Agreement record itself or in Settings.

    Please mark as verified if the answer is helpful.

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